Lufthansa’s Co-Creator Pilots
For years airlines have typically focused on planes, noise reduction and safety, but with so much money flying into travel startups ($3.5bn in 2016), Lufthansa decided to bring the energy of the startup ecosystem in-house by launching the “Lufthansa Innovation Hub” in 2015.
The Berlin-based group of staff and outside entrepreneurs aims to identify and build new digital business models that make travel easier, more efficient and more seamless.
In 2016 it launched six new prototypes in the areas of luggage, travel insurance, weekend trips, new pricing models, visa assistance and digital compensation. For example, airlinecheckins.com automatically checks travelers in for more than 100 airlines worldwide and the award-winning Mission Control provides business travelers with real-time assistance by text message.